Fiverr Online freelance platform Review 2024

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Fiverr

the most cost-effective platforms for freelance services
  • Search for freelancers anytime
  • No need to spend a large amount of money
  • Easy to use

What is Fiverr? 

Fiverr is a global online freelance platform founded in 2010 with headquarters in Tel Aviv, Israel. Fiverr connects freelancers with clients through its website and mobile applications, offering a wide range of services that span from graphic design, writing and translation, video and animation, to programming and technology, digital marketing, and many other fields. Originally known for its “services starting at $5” (Gigs), Fiverr now offers services on its platform with varying prices based on the content and quality of the service provided.

How to Use Fiverr? 

On Fiverr, you can easily contact and hire freelancers. Although the vast talent pool might be overwhelming, the powerful search function undoubtedly simplifies the recruitment process (more on this later). Additionally, Fiverr’s seller verification system helps to eliminate buyers’ doubts about sellers’ work performance.

Although Fiverr does not have a Chinese interface, as long as you have basic English skills, you can easily find many reasonably priced and high-quality services. Moreover, you can also find freelancers from China and communicate with them in Chinese, making the transaction process smoother.

After writing this review, we found ourselves using Fiverr more and more frequently in dealing with business matters. We’ve found that you can almost find any freelancer you need on Fiverr (this is the most exaggerated case we’ve seen), saving you a lot of time and money.

Clear Seller Levels Help Reduce Risk

On Fiverr, you can quickly assess the quality and reliability of a freelancer’s services. By looking at the level badge next to the seller’s username, you can immediately understand their capabilities. This helps you quickly filter out freelancers who have not yet proven themselves, saving valuable time. Sellers’ levels are determined by their delivery speed, customer satisfaction, and service quality.

Seller levels are divided into the following four categories:

New Seller – This is the starting point for every freelancer. Sellers at this level usually have relatively little work experience. Level 1 Seller – Sellers can be promoted to Level 1 after meeting certain conditions, which can take up to 60 days. These conditions include completing at least 10 service gigs and receiving high satisfaction ratings. Level 2 Seller – Only sellers who have worked on Fiverr for 120 days and delivered 50 high-rated orders on time can reach this level. Top-Rated Seller – If a seller has the highest ratings, it indicates that they are very reliable. These freelancers must have worked on Fiverr for at least 180 days and completed more than 100 satisfactory orders for buyers (earning at least $20,000).

The variety of skills and services on Fiverr is staggering. You can find someone to design a WordPress website for you, manage your social media marketing campaign, edit a promotional video, or even engrave your name on a tree. As long as someone is willing to pay for the service, there is a buyer willing to provide it – as long as the content is legal.

If you’re looking for content writers who speak Chinese or logos designed in Chinese, Fiverr certainly won’t disappoint you.

Outstanding Pro Certified Experts

If you’re willing to pay an additional fee, you can use Fiverr Pro to find the most talented freelancers on Fiverr. To become Pro certified, freelancers must go through an audit and approval process by the Fiverr team. The team selects freelancers based on their higher education background, work experience, and service quality. Certified freelancers are very reliable. I appreciate that Fiverr takes this reliable approach to ensure employers can recruit their desired talent on the platform.

Are Pro sellers worth the high service fees? In my opinion, yes. Hiring them is not cheap, but it is still more affordable than choosing large enterprises or their employees. You also get a higher quality of service: Pro certified sellers have more experience than other freelancers, and their work is more professional and superior. If you don’t want to end up with a subpar seller on Fiverr, narrowing your search to “pro services” is a very safe bet.

Additionally, not all sellers’ quotes will be in the thousands of dollars. I browsed through several different categories and quickly found Pro sellers with lower fees.

If Any Issues Arise, You Have Plenty of Options.Although Fiverr is full of talent, you might occasionally encounter sellers who are not as advertised. Fortunately, if you pay for a service and the seller is unable to complete the task, you have several different options for resolution.
Firstly, if the seller does not respond within 24 hours, you can cancel the order at any time and receive a refund. If the final product submitted by your freelancer does not meet the agreed-upon conditions, you can seek help at Fiverr’s Resolution Center. If you cannot reach an agreement with the seller, you can also seek a solution from the customer support team at any time.

Fiverr offers another safety measure for buyers. Once an order is marked as “Completed,” the payment becomes “Pending.” This status lasts for 14 days (7 days for Top-Rated sellers). During this time, if you are unsatisfied with the service or the final product, you can file a complaint. Only after this safety period ends will the full payment be released to the freelancer.

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